Deborah's in her element as the day of the practice relaunch finally arrives. She's bossing anyone in her eye line - the men delivering chairs, the man delivering plants and any unfortunate stray staff.

Clare overhears Rick on the phone. It sounds like a personal call to a lady friend. She's distraught to think that by refusing to let her emotions take control and get involved with him, Rick's now found a new woman in his life. He has - Jane. But it's not what it seems. Jane is a marriage guidance counsellor. Rick has finally had enough and is determined to make Deborah face their problems.

Anna suspects that Clare might be the reason for Rick and Deborah's problems. She sets about re-arranging the work schedule so that they work together less, further hurting the bemused Clare who can't work out what she's done wrong.

But neither of them can guess the extent of Rick and Deborah's pain and the real reasons they've got into such a mess with each other.

Meanwhile, Sarah receives a letter from David that causes great upset.

Elsewhere, Margaret rescues the launch from a PR catastrophe. When the new sign is unveiled revealing the practice's new identity, all the staff can see that George's name has finally gone. His daughter's have taken full control.