Travel Troubles & Motoring Complaints

Travel expert Simon Calder hears our listeners’ travel troubles – from the antique watch broken going through airport security to the family who booked a holiday to Majorca only toarrive and realise their hotel was in Valencia. Simon shares some top tips to keep you right when planning your summer getaway, with advice around passport renewals, airport security rule changes and your rights when something goes wrong.

Motoring Ombudsman Bill Fennell warns consumers not to cut corners when buying a used car. His organisation receives 120,000 complaints from drivers every year and takes up around a fifth of those as investigations.