Renters Rights, Energy Fixing and the £5k Typo

In just a few days time the biggest shake up to renters rights in a generation will come into force in England. It will mean no more than one rent increase a year, an end to bidding wars an end to no fault evictions. The Renters' Rights Act will significantly change the current system not just for 11 million private renters in England but also their 2.3 million landlords. How will it work in practice?

There's a call for urgent reform of recently introduced fraud regulations to better protect victims of push payment scams - when people are tricked, groomed or manipulated into transferring money to criminals. National Trading Standards says a 13 month time limit on how long people have to tell their banks they've been scammed means some victims aren't being refunded because it often takes much longer than that before they even realise their money's been stolen. The Payment Systems Regulator, which introduced the rules, says they provide a minimum standard for banks to meet. UK Finance says only a small number of cases ever fall outside the 13 month deadline and victims can always complain to the Financial Ombudsman Service.

We'll ask if you should fix your energy bill now.

And, how a disabled man lost £5,000 he'd raised for a new wheelchair after paying it into the wrong bank account.

Presenter: Felicity Hannah
Reporters: Dan Whitworth and Niamh McDermott
Researcher: Jo Krasner
Editor: Jess Quayle
Senior News Editor: Sara Wadeson

(First broadcast 12pm on Saturday 25th April 2026)