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Fake review sites peddling dodgy goods—Series 18
7/45The fake websites luring shoppers with so-called expert reviews.
Your parcels lost, damaged or late—Series 18
6/45Unhappy customers say courier giant won’t take responsibility for lost parcels.
Holidays: Our flight took off while the board still said ‘Please Wait’—Series 18
5/45The passengers told to wait in departures for a delayed flight that took off without them.
Fraudster cashed in my tax rebate cheque—Series 18
4/45The puzzled mother and son trying to track down a missing tax rebate from HMRC.
Claim denied due to home’s past building work—Series 18
3/45Insurance clause means a £10,000 repair cost for damage that a couple thought was covered.
Fake loan repayments coming off my wages—Series 18
2/45The man fighting to clear his name after fake loan payments were taken from his wages.
Home improvement company lies cost me thousands—Series 18
1/45An elderly homeowner says a maintenance firm took her money and ran.
Four-day delay, but my airline won’t pay—Series 17
45/45When a trip is wrecked by four days of flight hold-ups, an airline won’t pay compensation.
The five-year wait to return to my home—Series 17
44/45The residents forced out of their homes for five years following a fire safety notice.
Blaze repair delays ruined our home—Series 17
43/45A couple’s home is left in ruins when repairs by their insurer take years to complete.
