Brothers injured by 'exploding' steam room door

Two children from Harrogate were hurt after a steam room door shattered while they were in Turkey on a package holiday.

The brothers, who were 11 and 16 at the time of the incident, were staying at the Green Nature Diamond Hotel with their parents. CCTV footage sourced from the hotel by their father shows the moment the glass door shattered, leaving them with cuts to various parts of their bodies.

Jet2Holidays initially denied liability, but later agreed to pay £7,000 compensation to the family.

The travel company said: "We would like to reiterate how sorry we are about this incident."

Hudgell Solicitors launched a claim for damages on behalf of the family, and after a 10-month wait for the CCTV footage, Jet2Holidays representatives offered the compensation package.

The boys' father said: "We were in the hotel room when the eldest burst into the room. He was limping and there was blood everywhere after he cut all his feet leaving the spa."

A doctor on site treated the boys, who had sustained various cuts including to their feet, legs and arms.

"It was scary, and we didn't go on a package holiday for four years because of what happened, and the kids are still concerned about going through glass doors."

Anne Thomson from Hudgell Solicitors said it "must have been a terrifying experience".

"The CCTV footage makes for especially uncomfortable viewing and underscores just how fortunate the brothers were to have avoided serious injury," she added.

Jet2Holiday's said it "reached a settlement in relation to an incident which occurred in 2022".

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