Xbox chief executive Asha Sharma says the gaming giant needs to be "thinking about" affordability for its next-generation console, amid a "crisis" in computing prices.
In an exclusive interview with the BBC, Asha Sharma also discusses giving gamers digital versions of games they own.
Xbox consoles now cost significantly more in the UK, with one model increasing in price by 43%.
The outage meant Xbox users had trouble signing into their accounts, seeing their game library and launching games
The video game giant owned by Microsoft plans to let 3,200 workers go. Will it be a big reset or a system crash?
The sweeping layoffs equate to 2.1% of Microsoft's workforce, with 1,600 immediate job losses at Xbox.
Music and films are now largely digital-only - does the lack of a disc for GTA 6 mean gaming is going the same way?
The Xbox studios racing game is described as one of the best ever made in its genre by critics.
New Call of Duty games will be added to the subscription service "about a year" after release, Microsoft said.
