A parent says she was left "flabbergasted" after receiving the advice.
The Stephensons takeover could mean a fleet of new buses, timetable changes and clearer signage.
VAT on hospitality and issues with healthcare and bus services among concerns in Ayre and Michael.
Six bus routes in London do not currently have driver toilet facilities at either terminus.
A rise in bus miles with council funding might be starting to reverse the reduction in services.
In Wiltshire 44% of all bus miles travelled are subsidised, but rural services still face cuts.
Councillors will weigh up options for spending the £4m generated by the city's clean air zone.
Worcestershire County Council says the Bus Pass AI Agent has helped to process 2,500 applications.
Nobody was injured during the blaze, but the driver, who extinguished the fire, has been left "shaken".
