Bosses at South East Water are grilled over failures that left thousands without water over winter.
Businesses meet the water regulator as a compensation fund opens following a water plant failure.
South East Water boss David Hinton says it is taking action after "unacceptable" incidents.
South East Water apologised and said it was continuing to release isolated air pockets in the system.
Nearly 6,000 properties in West Kent lost supply on Thursday and some are yet to see it return.
Customers are experiencing low pressure or no water due to issues at Bewl Water Treatment Works.
The pilot scheme allows people to vote early at dedicated hubs over the weekend before polling day.
Jemma Maddock is undertaking a firewalk in memory of her mother who died from a brain tumour.
South East Water says it was caused by a burst water main and issues with its water storage tank.
